 Contact Information
Anne Taintor, Inc. office:
The heart and soul of Anne Taintor will always be located
in beautiful and far away Coyote, NM. But now, we’ve
got the office in beautiful next-day-to-anywhere Brooklyn, NY.
You can catch us in the office from 9:00 am till 5:00 pm (EST),
Monday- Friday.
By phone: 718-483-9312 • By fax: 866-289-0965 • By
email: [email protected]
Privacy Information
You have our promise not to sell, trade, or distribute any of your personal
information, including your email address, to anyone, ever.
Ordering Information
We have a $20.00 order minimum.
All orders must be placed by 1:00pm Eastern Standard Time in order
to be processed the same day.
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Payment Information
We accept MasterCard and VISA. Be confident that your
credit card transaction is processed in the most secure web environment
possible by PayPal.
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Shipping Information
U.S. orders ship within 2-5 business days, except during the
holidays. Shipping charges are based on your location and
order total as follows:
| For
Orders Under $50.00 |
|
|
Continental
U.S. |
AK & HI |
| |
|
|
| UPS 3rd Day |
$15 |
$40 |
| UPS 2nd Day |
$25 |
$50 |
| UPS Overnight |
$30 |
$55 |
| For
Orders Over $50.00 |
|
| |
Continental
U.S. |
AK & HI |
| |
|
|
| UPS 3rd Day |
$17 |
$45 |
| UPS 2nd Day |
$28 |
$55 |
| UPS Overnight |
$33 |
$60 |
Please note:
UPS Overnight and 2nd Day Air shipping options will deliver on
Saturdays.
UPS standard ground and 3rd Day shipping operates on a Monday
to Friday business week.
If you enter your valid email address during check-out, you’ll
receive an automatic confirmation and tracking number. Please
do not respond to this automated email with any questions or
concerns, but instead send all inquiries to [email protected].
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Sales Tax
Please note that sales tax is added to orders shipping to New
Mexico, Massachusetts, and New York addresses.
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Returns
We want you to thoroughly enjoy your Anne Taintor purchase. If,
for any reason, this is not the case, please call us within 30
days of your purchase and we will cheerfully issue you a refund
(excluding shipping charges). When you call us, we will
issue a return authorization number. Returns without out
an authorization will not be processed. Please note that
you are responsible for return shipping charges for items that
are not damaged or defective.
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Shopping
for Anne Taintor Internationally
While we love the notion that our wonderful products are appreciated
world wide, shipping consumer orders outside of the US has become
quite costly and more challenging. As such, we are unable to
process web orders for customers outside of the United States.
As an alternative, please contact our international distributors,
who will be able to direct you to one of our many fine retailers
abroad.
Australia:
Distributor: Bobangles
Contact: Catherine Shann
Address: 6 Wannan Street, Highett, Victoria 3190 Australia
Telephone: 03 95536111
Fax: 03 95536113
Email: [email protected]
Website: www.bobangles.com.au
Canada:
Distributor: GOA Enterprises
Telephone: 416-695-8989
Toll Free Telephone: 888-848-8807, dial 0 for information
Fax: 416-695-9594
Email: [email protected]
New Zealand:
Distributor: Live Wires
Contact: Helen Harvey
Telephone: 64 4 5760055
Fax: 64 4 5760369
Email: [email protected]
Website: www.livewires.co.nz
Sweden:
Distributor: Blond & Andersen
Contact: Eva Andersen or Lotta Blond
Telephone: +46 42 495 54 01
Email: [email protected]
Website: www.typtva.se
United Kingdom:
Distributor: YCUK
Contact: Ian Meek
Telephone: +44 (0) 1273 530109
Fax: +44 (0) 1273 530109
Email: [email protected]
Website: www.ycuk.co.uk
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Wholesale
To receive our wholesale information, please fax a request on
your letterhead that includes your business phone number, complete
store address and email address to 707.869.8479. Be certain to
include your resale # or federal tax id#. Calls
or email requests for catalogues not accompanied by a fax request
will not be filled. It may take up to 2 weeks to receive our catalogue. We hope you
understand our efforts to protect the integrity of our wholesale
business.
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Answers
to Some Frequently Asked Questions